How my neon is powered?
The signs are powered by a low voltage transformer and a standard plug. It will work straight out of the box with not further installation required. Simply plug it to an outlet.
All signs comes with 6ft transparent wire + 4ft black power cord with a transformer and a standard plug.
Can I make a sign with no backing at all?
- All LED neon signs are sitting on an high quality clear acrylic backing, however the backing can be cut to the shape of the text making it almost invisible.
How do I install my neon sign?
- The acrylic backing has pre-made holes for easy installation. Simply drill the sign to the wall and plug it to your wall outlet. The sign is ready to shine!
How my neon sign is packed?
- The Neon is packed in mail order cardboard packaging. Very strong brown box filled with foam and bulble wrap. This kind of packaging has been developed specially for the air shipments, so our neons will arrive safely to your location.
When will I received my neon sign?
- The signs are made on demand, please allow 15-20 working days before shipping and another 5-6 days for delivery, if you need it sooner than that the above, please send us an inquiry using our Custom Form. Let us know what sign are you interested in and what is your delivery deadline.
What happen if my sign arrived broken
- Please open your parcel immediately after receiving it. We will only accept claims within 7 days after delivery. Contact us at firstname.lastname@example.org and send us detailed pictures of the breakage, after reviewing and accepting your case we will send you a new spare neon sign free of charge.
Does my neon sign comes with a warranty?
- YES, it has 1 year warranty on electrical components.
What is my neon lifetime?
- The lifetime of a neon is subject to different criteria, using time, environment, quality of the household electrical installation. We don't suggest to keep your neon running 24 hours in order to optimize its lifespan. We can say that with a normal use the neon can last 6 to 10 years.
- Neon are sculpted by hand, there is no moulding or machine to bend the PVC tube. For this reason, we can't guarantee that each neon will be 100% same as the pictures presented in our website. By purchasing this neon you accept that the design may slightlty vary from the pictures.
Do you wholesale?
- Yes, please contact us at email@example.com for wholesale inquiry.